This Privacy Policy explains how we handle personal information provided to or collected by us. If you provide personal information to us, you acknowledge that we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You are not required to provide personal information to us, however if you do not, it may affect our ability to provide services to you, and the way you can use of our services.
How we collect personal information
We collect personal information in ways including:
- Directly from you – for example, if you directly provide it to us, such as through forms on our website, when you engage us to provide services, when you request legal services, subscribe to our mailing lists or blogs.
- Indirectly– such as when you use our website, when you receive emails from us, over the telephone, or in online enquiries.
- From other parties – such as details from your use of our website, from analytics and cookie providers, and from marketing providers.
- From public information – such as from professional networking sites such as LinkedIn, from official registers such as the Australian Business Name register (ABR), and from the Australian Securities and Investment Commission (ASIC).
The information we collect
Here are some of the types of personal information that we may collect about you:
- Identity Data– Including title, first name, middle name, last name, date of birth, gender, job title, and photo ID.
- Contact Details– such as billing address, email address and phone numbers.
- Usage Data– including in relation to geo-location data, IP address, browser session and/or behaviour, statistics on page views and sessions, acquisition sources, search queries, and information through the use of internet cookies.
- Marketing and Profile Data– such information shared with our social media platforms, and your interests, preferences, feedback and survey responses, marketing preferences, and communication preferences.
- Sensitive information– including (if you agree to provide it to us) racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs.
Why we collect, hold, use and disclose personal information
We may collect, hold, use and transfer personal information for these purposes:
- to open a file for you as a client and provide you with legal service and advice
- to comply with our legal obligations
- to contact you and communicate with you
- to carry out conflict checks
- to improve our products and services
- to deal with government and other official bodies in relation to you
- for analytics (including profiling on our website), market research and business development, including to operate and improve our website, services, and related social media sites;
- for business purposes including any collaboration, referral arrangement or proposed transaction in relation to our business
Our disclosures of personal information to third parties
We may disclose personal information to:
- professional advisors, bankers and insurers
- technology vendors (such as IT service providers, data storage services, and web-hosting and server providers such Microsoft and Google)
- contractors, technology service providers and suppliers (including artificial intelligence platforms)
- marketing or advertising providers such as LinkedIn and Google
- third parties for business purposes including any collaboration, referral arrangement or proposed transaction in relation to our business
- courts, tribunals, regulatory authorities law enforcement personnel (if you do not pay for services that we have provided)
- third parties to collect and process data, such as Mailchimp and Google
Transferring information overseas
If we disclose your personal information to the third parties such as those listed above, your information may be stored, transferred or accessed overseas.
Access, correction and complaints
Access: You can request access to your personal information that we hold. If we provide access to your information, we may charge an administrative fee. In certain circumstances, we may be permitted to restrict access to your personal information. If this is case, we will tell you and give you the reasons for why we have not provided information.
Correction: If you believe that any information we hold about you is inaccurate, incomplete, outdated, misleading or irrelevant, you can contact us using the details below. We will take reasonable steps to correct any inaccurate, incomplete, outdated, misleading or irrelevant information, unless we are legally permitted to not correct your personal information. If we do not correct your information, we will tell you and give you reasons.
Complaints: You can make a complaint using the details below. If you send us a complaint and provide us with full details, we will investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Storage and security
We prioritise the security of the personal information we gather about you. To prevent unauthorised access, disclosure, or misuse, we have implemented physical, electronic, and management measures. These measures aim to safeguard your personal information from interference, loss, unauthorised access, modification, or disclosure. Despite our commitment to security, please note that the transmission of information over the internet, whether to or from us, is conducted at your own risk, and we cannot guarantee its absolute security.
Outbound links
Within our website, you might find links leading to other third-party websites. Please note that we lack control over these external sites and cannot be held accountable for safeguarding or managing any personal information you disclose while visiting them. These websites are not controlled by our Privacy Policy.
Cookies
Sometimes, we utilise cookies on our website. These are small text files placed in your browser to retain your preferences. Cookies, on their own, don’t reveal your email or any identifiable personal information. Nevertheless, they do identify you upon revisiting our website and enable third-party platforms like Google and LinkedIn to display our ads on your social media and online feeds, forming part of our retargeting efforts. Any personal information you voluntarily provide to our website may be associated with the data stored in these cookies.
To prevent cookies from being set, you can enable a browser setting that allows you to reject all or select cookies. Keep in mind, though, that blocking all cookies, including essential ones, using your browser settings might limit or prevent access to certain sections or features of our website.
Amendments
We may amend this Privacy Policy for reasons including changes in our privacy practices, or changes in the law. We will display the amended Privacy Policy on our website.
Contact details for questions, notices or complaints:
Clearscope Legal Pty Ltd (ACN 616 930 173)
Email: [email protected]
In this Privacy Policy, “Clearscope Legal”, “we”, “us” and “our” refers to Clearscope Legal Pty Ltd (ACN 616 930 173).
Last update: 1 November 2023